Terms & Conditions

Who we are

ODMS is operated by Oneiro Digital Marketing Solution LLC, a company organized in the United States. We sell retail products to consumers and supply goods in volume to businesses and institutions. Contact: info@odmsl.com.

Eligibility and accounts

You must be at least 18 years old, or the age of majority where you live, to place an order. If you create an account, keep your login details confidential; you are responsible for activity under your account. We may suspend accounts used for fraud or abuse.

Products, prices and availability

We describe products and show colors as accurately as we can, but screen displays vary and small differences in color or finish may occur. Prices are shown in US dollars (USD) and do not include taxes, duties or shipping unless stated. We may correct pricing or description errors and change prices at any time; if an error affects an order you placed, we will contact you before shipping and you may cancel for a full refund.

Some products are made to order or shipped directly from our production partners; the expected production or dispatch time is shown on the product page or in your quote.

Orders and payment

Your order is an offer to buy. A contract is formed when we confirm the order by email or ship it. We may decline or cancel an order — for example if an item is unavailable, a pricing error occurred or we suspect fraud — and will refund any amount charged.

We accept PayPal, Venmo, Stripe (major credit and debit cards) and Square. Payments are processed securely by those providers. Sales tax and other taxes are calculated at checkout where applicable.

Business (B2B) quotes and special orders

Prices shown for volume tiers on the website are indicative. Business orders are governed by the written quotation we issue, which states pricing, quantities, sizes, branding, lead time, payment terms and delivery. Custom, embroidered or personalized items are produced to your approval and are not returnable unless they are defective. Purchase orders and net terms may be offered to approved institutions.

Shipping, returns and refunds

We ship worldwide. Delivery, risk of loss, duties and timing are described in our Shipping Policy. Returns, exchanges and refunds are described in our Refund & Returns Policy. Nothing in these terms limits rights you have under consumer protection laws that cannot be waived.

Partner products

Mary Kay® products shown on our site are sold and fulfilled by an independent Mary Kay® beauty consultant. When you follow an "Order from Mary Kay" link you leave odmsl.com; the consultant's and Mary Kay's own terms and policies apply to that purchase. Mary Kay® is a registered trademark of Mary Kay Inc.

Intellectual property and website use

All content on this website — text, images, logos, graphics and design — belongs to ODMS or its licensors and is protected by copyright and trademark law. You may view and print pages for personal, non-commercial use. You may not copy, scrape, reproduce or use our content commercially without written permission, interfere with the website's operation, or use it for unlawful purposes.

Reviews and submissions

If you submit a review, photo or other content, you confirm it is your own honest experience and grant ODMS a non-exclusive, royalty-free license to display it on our website and marketing. We do not edit reviews to change their meaning and we publish only reviews from real customers, in line with the FTC's rules on consumer reviews and testimonials. We may remove content that is unlawful, offensive or unrelated.

Disclaimer and limitation of liability

The website is provided "as is". To the fullest extent permitted by law, ODMS is not liable for indirect, incidental or consequential damages arising from your use of the website or products, and our total liability for any claim relating to an order is limited to the amount you paid for that order. Some jurisdictions do not allow these limitations, so they may not apply to you.

Governing law and disputes

These terms are governed by the laws of the United States and of the state in which Oneiro Digital Marketing Solution LLC is organized, without regard to conflict-of-law rules. Before filing any claim, please contact us at info@odmsl.com so we can try to resolve the issue informally. Consumers keep any rights granted by the mandatory laws of the country or state where they live.

Changes to these terms

We may update these terms from time to time. The version in force when you place an order applies to that order. Questions? Email info@odmsl.com.